Swiz Tech Marine FZE Privacy Policy

Effective Date: 24-01-2025

Swiz Tech Marine FZE (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, disclose and safeguard your personal information when you visit our website www.swiztechmarine.com (“Website”) or use our services.

By accessing or using the Website or our services, you signify your understanding of and agreement with this Privacy Policy. If you do not agree with our policies, please do not access the Website or use our services.

1. Information We Collect

We collect information about you in various ways when you use our website or services. This information may include:

1.1 Personal Information:

• Account Information: When you create an account, we collect your name, email address, phone number, shipping address, and other information you choose to provide.
• Transaction Information: When you place an order, we collect information about the transaction, such as the products purchased, the price, the billing address, and payment information.
• Customer Support: When you contact our customer support team, we collect information about your inquiry, including your name, contact information, and the content of your communications.
• Marketing Communications: With your consent, we may collect your email address and phone number to send you marketing communications about new products, promotions, and other updates.

1.2 Non-Personal Information:

• Device Information: We collect information about the device you use to access the Website, including the hardware model, operating system, browser type, IP address, unique device identifiers, and mobile network information.
• Usage Information: We collect information about how you use the Website, including the pages you visit, the links you click, and the searches you conduct.
• Location Information: With your consent, we may collect information about your location when you use the Website.
• Cookies and Similar Technologies: We use cookies and other tracking technologies to collect information about your browsing activity on the Website. This information helps us to improve the Website and your user experience.

2. How We Use Your Information

We use your information for a variety of purposes, including:

• Providing and Improving Services: To operate and maintain the Website, process your orders, provide customer support, and improve our services.
• Personalization: To personalize your experience on the Website and recommend products and services that may be of interest to you.
• Marketing Communications: To send you marketing communications about new products, promotions, and other updates, with your consent.
• Legal Compliance: To comply with applicable laws and regulations.
• Fraud Prevention and Security: To detect and prevent fraud and other illegal activities, and to protect the security of our website and users.

3. How We Share Your Information

We may share your information with the following third parties:

• Service Providers: We share information with third-party service providers who assist us with payment processing, data analytics, email marketing, and other essential functions. We have contracts with these service providers requiring them to protect your information.
• Business Partners: We may share information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in good faith belief that such disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing, protect the personal safety of users of the Website or the public, or protect against legal liability.
• Affiliates: We may share your information with our affiliates for business purposes.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Data Protection Rights

Under UAE law, you have the following rights regarding your personal information:

• Right to Access: You have the right to access your personal information that we hold.
• Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information.
• Right to Erasure: You have the right to request that¹¹ we delete your personal information, under certain conditions.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.¹³
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller, under certain conditions.
• Right to Object: You have the right to object to the processing of your personal information, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

6. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

7. Children’s Privacy

Our website is not intended for children under the age of . We do not knowingly collect personal information from children under. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Website and notify you as required by law. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Swiz Tech Marine FZE
Show Room No. F1A-W218,
Dubai Maritime City,
P.O. Box 392520, Dubai, UAE

Email: info@swiztechmarine.com